At Medzhub pharmacy, we pride ourselves on providing a convenient and reliable delivery experience for our customers. We understand that access to essential medications and healthcare products is crucial, and our goal is to ensure a timely, safe, and secure delivery process. In this article, we will outline the various steps and conditions of our delivery service, ensuring a seamless experience for our valued customers.

Order Processing

Once your order is placed and your prescription (if applicable) is verified, our dedicated team works diligently to prepare your package. Orders are typically processed within 24 to 48 hours of receipt, ensuring a prompt dispatch.

Shipping Options

We offer multiple shipping options to cater to your individual needs:

• Standard Shipping: This cost-effective option provides delivery within 5 to 7 business days for most locations within Canada.

• Express Shipping: If you need your order quickly, our express shipping service delivers your package within 2 to 3 business days, depending on your location.

• International Shipping: For customers outside of Canada, we offer international shipping options. Delivery times may vary based on the destination country and local customs regulations.

Shipping & Handling Fees

Shipping fees are calculated based on the size, weight, and destination of your order. The exact shipping cost will be displayed during the checkout process, allowing you to choose the best option for your needs.

Order Tracking

You will receive a confirmation email containing your order tracking number once your package has been dispatched. This enables you to monitor the progress of your delivery and estimate the arrival date.

Secure Packaging

We take great care in packaging your order to ensure that your medications and healthcare products arrive in perfect condition. All items are discreetly packaged, maintaining your privacy and ensuring the safe arrival of your order.

Delivery Conditions & Special Instructions

Our delivery partners require a signature upon delivery to confirm receipt of your package. If you have any special delivery instructions, such as a preferred delivery date or a safe place to leave your package, please include these details in the "Special Instructions" section during the checkout process.

Returns & Refunds

We strive for complete customer satisfaction. If you encounter any issues with your order, such as damaged or incorrect items, please contact our customer service team within 15 days of receiving your package. We will work with you to resolve the issue, whether through a replacement or a refund, depending on the situation.

Medzhub is dedicated to providing a seamless online shopping experience, backed by a reliable and efficient delivery service. We understand the importance of timely access to medications and healthcare products, and our comprehensive delivery process is designed to meet and exceed your expectations. Trust us for all your healthcare needs, and experience the convenience of having your essentials delivered right to your doorstep.